Return & Refund Policy
At kiaranstore, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may return eligible items under the conditions outlined below.
Return Period
Returns are accepted within 30 calendar days from the date you receive your order.
Return Conditions
To qualify for a return, items must meet all of the following:
- Be unused and in original condition.
- Include original packaging and all accessories.
- Not show any signs of damage caused by misuse or improper handling.
The following items are not eligible for returns:
- Personalized or customized products.
- Gift cards.
- Clearance or final sale products.
- Items that have been used or altered after delivery.
Refunds
After we receive and inspect your returned item, we will process a refund to your original payment method.
Please allow 5-7 business days for the refund to appear in your account, depending on your financial institution.
Shipping charges are non-refundable unless the return is due to an error on our part.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at reedseeyoukees295@gmail.com. We will provide a suitable resolution including replacement or refund.
Order Cancellation
Orders may be canceled within 24 hours of placement before processing for shipment. Once an order has shipped, cancellation is not possible.
Shipping Information
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Shipping fees charged at checkout are determined based on the shipment details provided during purchase.
Processing of returns typically takes 1-2 business days upon receipt.
Shipping time for delivery is generally 5-10 business days.
If you have any questions about your return or refund, please contact us at reedseeyoukees295@gmail.com.